Shipping policy

Shipping Policy

At Umma’s Foods, we take great care in ensuring your order reaches you fresh, safely packed, and on time. Please review our delivery timelines and terms below.

Shipping within the UAE 🇦🇪

We currently deliver across the UAE, ensuring your favorite homemade Kerala pickles and traditional products reach you with care.

Delivery Timelines:

• Dubai, Sharjah & Ajman: Delivered within 2–3 days.

• Other Emirates: Shipped via trusted courier partners, typically delivered within 2–4 days.

Delivery Charges:

• Free Delivery for orders above AED 100

• AED 10 Delivery Fee for orders below AED 100

• Door Delivery Option: For courier-delivered areas, an additional AED 5 applies if door delivery is required

Note: Delivery timelines may vary slightly based on courier availability, traffic conditions, and regional holidays.

Shipping within India 🇮🇳

Yes! We deliver across India, ensuring every jar is carefully packed and shipped to maintain freshness.

Delivery Timelines:

• Orders are typically delivered within 24 hours – 7 days, depending on your location and external factors such as courier service and local conditions.

Shipping Charges:

• Calculated at checkout based on your delivery location and order size.

• Free or discounted shipping may apply during promotional offers.

General Information

• Once your order is shipped, you will receive a confirmation message or email with tracking details (where available).

• Please ensure your shipping address and phone number are entered correctly during checkout to avoid delays.

• If your order is delayed or you experience issues with delivery, contact us immediately.

Contact Us

For any shipping-related questions or assistance, feel free to reach out:

📞 IN: +91 96458 96847
📞 UAE: +971 55 213 7435
📧 Email: support@ummasfoods.com

🏠 UAE Address:
Umma’s Foods, Bu Shaghara, Sharjah, United Arab Emirates

🏠 India Address:
Umma’s Foods, Nhamanghat Post Office, 11/348, COCOBEAN, Rahmaniya Manzil,
Vylathur, Kerala – 679563, India

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